Subscription and invoices

Free trial

The trial lasts 30 days from sign-up. In its last week, the top of Stayfellow shows how many days are left.

If the trial ends without a subscription, the account becomes read-only: you see all your data and guest links keep working, but you cannot record new bookings until the owner subscribes. Nothing is lost.

Subscribing

1. 1As an owner, open My account and scroll to Subscription.
2. 2Choose monthly or yearly billing. You see the fee for your current number of apartments.
3. 3Subscribe takes you to Stripe's secure checkout, where you enter your card, billing address and, if you have one, your VAT number.

Good to know: If more than two days of your trial are left, you keep them and the first payment is taken when the trial ends.

What it costs

€12 a month base fee plus €6 per apartment. With yearly billing, €10 a month base fee and €5 per apartment, paid once a year in advance. Prices exclude VAT.

Rooms are not counted, and you pay for at least one apartment.

When your number of apartments changes

Add or delete an apartment and your subscription follows automatically. Changes during a billing period are prorated by Stripe on the next invoice.

Card, billing details, cancelling

Manage subscription on My account opens Stripe, where you can change your card, update billing details and cancel.

After cancelling you can use Stayfellow until the end of the paid period; then the account becomes read-only.

Invoices

After every successful payment we issue an e-invoice through Számlázz.hu, a Hungarian invoicing service, and email it to you.

Businesses in other EU countries with a valid VAT number are invoiced under the reverse charge; enter your VAT number at checkout. Other EU customers pay 27% Hungarian VAT, customers outside the EU pay no VAT.

If a payment fails

If your card cannot be charged, the top of Stayfellow tells you. Update your payment details with Manage subscription, and Stripe will try again.