Daily work

Payments

Every booking shows what the guest has paid and what is still due. Stayfellow flags it when a due date has passed.

Recording a payment

1Open the booking and scroll to Payments.
2Click Record a payment. The amount is filled with the balance due and the date with today.
3Choose the type (payment, deposit or refund) and the method (bank transfer, cash, card, SZÉP card, via the platform or other), then click Record.

A payment is always in the booking's currency. Refunds are taken off what was paid. Recording and deleting payments shows in the booking's history.

Good to know: For Airbnb and Booking.com bookings, Paid via the platform records the full amount in one click.

Unpaid, Partly paid, Paid or Overpaid: the booking amount plus the expected tourist tax, compared with what was paid.
Under Deposit and due dates you set the deposit, its due date and the balance due date. For requests from the booking page, Stayfellow fills them in when you accept.
When a due date has passed, or the guest arrives within two days without having paid, a red marker shows on the calendar and on Today.

Good to know: Only owners and managers see amounts; staff do not see the Payments section.